Sounds like you make a have an obstruction or stripped gearing. From inside of the car, check all around for obstructions, especially the tracks. From the outside, I believe that you can lift up the forward windscreen panel and use a flashlight to look for obstructions there. Also look for bent linkages in ither area. Don't force it open as it is better for it to be stucked close, then open. Tell us what you find out.
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